Help & Support

CarVio Bharat Transit Desk

Welcome to CarVio support. Chat directly with **Vio**, our official AI transit assistant, or select one of our common FAQs below to learn about platform guidelines, security checks, and vehicle registrations.

Frequently Asked Questions

How does Aadhaar and selfie verification work?

CarVio verifies users via Aadhaar OTP and a live selfie-matching check to confirm identity.

Can I register an Auto-rickshaw?

No, CarVio only supports peer-to-peer carpools using Cars, Bikes, and Scooters. Autos are excluded.

How do I schedule a recurring ride?

Hosts can repeat rides daily or weekly, with the option to ignore Saturdays and Sundays.

How does the host cancel a ride?

Hosts can cancel a ride via the dashboard cross (X) button, notifying passengers instantly.